Frequently Asked Questions

Q: How long will it take for my order to ship out?
A: Usually, lead time will be 7-10 business days with orders being process the following business day. On busy time such as special sales and holidays, lead time can be up to 14 days. BUT, there are times where we've been know to ship items next day. 

Q: Can I get tracking?
A: Yes, you'll get tracking once it is shipped out.

Q: Okay OSI, it's been 24 hours and 2 minutes since I placed my order, when will it get here?
A: Please don't send emails asking about tracking, this will only slow us down. If you don't get tracking within 15 days, then yes, check in with us. Email sales.oneshot@gmail.com with your order number and we'll take care of you.


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