Frequently Asked Questions

Q: How long will it take for my order to ship out?
A: Usually, lead time are aproxiamtely 2-4 weeks for Belts. On busy time such as special sales and holidays, lead time can be up to 5 weeks. 

Q: Can I get tracking?
A: Yes, you'll get tracking once it is shipped out.

Q: I got some items but not all of my orders, what gives?
A: Some items will ship out first while we finish up the rest of your orders. Those will be shipped out at a later date. 

Q: Okay OSI, it's been 24 hours and 2 minutes since I placed my order, when will it get here?
A: Please don't send emails asking about tracking, this will only slow us down. If you don't get tracking within 15 days, then yes, check in with us. Email sales.oneshot@gmail.com with your order number and we'll take care of you.


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